State Farm® Insurance Agent Matt Flinn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
tracy brown
October 6, 2026
5
out of
5
rating by tracy brown
"Trish was amazing, helped make the process smooth and easy while saving money"
We responded:
"Thank you, Tracy! I'm happy to hear that Trish made the process smooth and easy for you while also helping you save money. We appreciate your feedback and are here if you need anything else!"
Gloria A. Sanchez
October 3, 2026
5
out of
5
rating by Gloria A. Sanchez
"Sally from State Farm has been amazing in helping me choose the right insurance for my cars and properties. She’s always helpful and personalizes my service."
We responded:
"Gloria, I'm glad to hear that Sally has been able to assist you with your insurance needs and provide personalized service. We appreciate your feedback and are here if you need anything else!"
Lynn Hill Shephard
October 2, 2026
5
out of
5
rating by Lynn Hill Shephard
"Matt Flinn State Farm has been spectacular to work with over the past six years! Everyone we’ve spoken to and worked with has been professional, friendly, helpful, kind, and thorough! We want to thank you for the years of wonderful service with our auto, home, and personal property policies. You all make every interaction easy and pleasant. We thank you and are wishing you all the best! ~ The Shephards"
We responded:
"Lynn, thank you so much for taking the time to post about your experience. I am going to share the feedback with my entire team as we talk all the time about doing everything we can to make insurance as uncomplicated part of life changing events as possible and it seems like Cassie was able to do that for you. Again much appreciated. Matt"
Elizabeth Anderson
October 2, 2026
5
out of
5
rating by Elizabeth Anderson
"At Matt Flinn State Farm office Sally was such a huge help. She helped me sort through a recent car accident and made everything clear and easy to understand. I appreciated her positive attitude so much."
We responded:
"Elizabeth, thank you very much for taking the time to post about your experience. We know moving can be stressful, and I am glad Cassie was able to make the insurance portion easy for you! I will make sure to let the entire team know, it will make their day."
Michael Ontiveros
September 30, 2026
5
out of
5
rating by Michael Ontiveros
"I worked with Darion to get auto insurance and renters insurance. My rate is now cheaper than what I had with Progressive, and with equal or better coverage. I also purchased specialty motorsport insurance with Hagerty through them.
Darion (Dee) was very professional, patient, and personable, willing to go out of their way to find answers to my unique, motorsport insurance-related questions. The treatment I received by the team is the treatment you want after you file a claim. I cannot recommend this place more."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to hear that Darion was able to assist you with your insurance needs. It's great to know you found our rates competitive and our service professional and personable. We appreciate your recommendation and are here if you need anything else!"
Lily Winslow
September 30, 2026
5
out of
5
rating by Lily Winslow
"I had a great experience working with Tori! She was very helpful and patient to answer my many questions. She helped me understand what I was actually paying for without making me feel pressured. I really appreciated how responsive she was and how easy she made the whole process."
We responded:
"Thank you, Lily! I'm glad to hear that Tori was able to assist you so well. We strive to make sure our customers feel informed and comfortable, and it's wonderful to know she made the process easy for you. We're always here to help if anything else comes up!"
Alexandra M
September 25, 2026
5
out of
5
rating by Alexandra M
"Had a bit of a clunky claim with some communication challenges on both ends, but this turned around when I reaches Sally via SMS. She helped coordinate missing documents, checked in proactively and ultimately took the time to send me what I needed herself. The personal care Sally provided really turned my claims experience into a positive and I'm so grateful!"
We responded:
"Thank you, Alexandra! I'm glad to hear that Sally was able to turn things around for you and provide the personal care you needed. We appreciate your patience and are grateful for your understanding. Let us know if we can help with anything else!"
Lauren Ford
September 25, 2026
5
out of
5
rating by Lauren Ford
"Trish Oliver was amazing for getting set up. Very personable and got me a better rate. She definitely deserves a raise cause it was my best experience with an insurance agent by far!"
We responded:
"Lauren, thank you for taking the time to leave us a review! I'm happy to hear that Trish made your experience with us so positive and helped you find a better rate. We’re proud to have her on our team. Let us know if we can help with anything else!"
Mary Markis
September 15, 2026
5
out of
5
rating by Mary Markis
"Trish was amazing to work with - made the whole process seamless and confident we are in good hands!"
We responded:
"Mary, thank you for taking the time to leave us a review! I'm happy to hear that Trish made the process smooth and that you feel confident with us. We're always here to help if anything comes up!"
Travis Brown
September 15, 2026
5
out of
5
rating by Travis Brown
"Alexa is great one of the best. 5 out of 5 agent."
We responded:
"Travis, thank you for taking the time to leave us a review! I'm happy to hear that Alexa provided you with such a great experience. We're proud to have her on our team. Let us know if we can help with anything else!"
Jack Wardman
September 12, 2026
5
out of
5
rating by Jack Wardman
"Very quick and helpful. Would highly recommend."
We responded:
"Jack, thank you for taking the time to leave us a review! I'm glad to hear that you found our service quick and helpful. We appreciate your recommendation. Let us know if we can help with anything else!"
sophia a
September 1, 2026
5
out of
5
rating by sophia a
"Sally was so helpful and informative when it came to registering for State Farm!"
We responded:
"Sophia, thank you for taking the time to leave us a review! I'm glad we could assist you with registering for State Farm. We aim to provide helpful and informative service to everyone. Let us know if we can help with anything else!"
Shalyn LeMoine
August 24, 2026
5
out of
5
rating by Shalyn LeMoine
"Mia was very informative and helpful. Any questions I have she was able to answer and guide me through it all! 10/10 service, very top tier"
We responded:
"Thank you, Shalyn! I'm glad to hear that Mia was able to provide you with the information and guidance you needed. We strive to offer top-tier service, and it's wonderful to know we met your expectations. Feel free to reach out if you need anything else!"
Ashley Lejeune
August 24, 2026
5
out of
5
rating by Ashley Lejeune
"Very patient and helpful"
We responded:
"Ashley, thank you for taking the time to leave us a review! I'm happy to hear that you found our team patient and helpful. We're here to make things as smooth as possible for you. Let us know if we can help with anything else!"
Cody Bellard
August 21, 2026
5
out of
5
rating by Cody Bellard
"I had help from Mia and she was very helpful. It’s refreshing to work with an agency that genuinely cares about its customers and goes above and beyond to help. I highly recommend this agent to anyone looking for great insurance and even better service."
We responded:
"Cody, thank you for taking the time to leave us a review! I'm happy to hear that Mia was able to assist you and that you felt well taken care of. We strive to provide exceptional service and it's wonderful to know we're meeting that goal. We're always here if you need anything else!"
Emma Drosdeck
August 21, 2026
5
out of
5
rating by Emma Drosdeck
"Sally Scherping helped me so much with my insurance! She made it a clean, smooth and easy process which I didn’t even know was possible. She was amazing and I 100% recommend her!! 🤗🤗"
We responded:
"Emma, thank you for taking the time to leave us a review! I'm really happy to hear that Sally made your insurance experience smooth and easy. We appreciate your recommendation and are glad to have been able to assist you. Feel free to reach out if you need anything else!"
Noah Shalaby
August 20, 2026
5
out of
5
rating by Noah Shalaby
"Darion Brown/Dee was a pleasure to work with and went above and beyond to help however she can. She was very knowledgeable and explained everything I needed to know in great detail."
We responded:
"Noah, thank you for taking the time to leave us a review! I'm happy to hear that Darion provided such knowledgeable and detailed assistance. It's great to know she went above and beyond to help you. We're always here if you need anything else!"
Han Yu
August 18, 2026
5
out of
5
rating by Han Yu
"Best experience with insurance! Tori took initiative with me and was proactive during the process. She was also patient and informative with my newb questions. My prev experience with other State Farm agents hasn't been this good; they never felt very personable. Also, my experience with other insurance companies like Progressive felt very detached and robotic, since we don't really deal with a person. All in all, I'm glad Tori reached out to me, because I would've continued paying an exorbitant amount to my former insurance company."
We responded:
"Thank you for taking the time to leave us a review! I'm really happy to hear that Tori made your experience with us so positive and personable. It's great to know she was able to assist you with your questions and help you find a better option. We're glad to have you with us! Feel free to reach out if you need anything else!"
sujit nayak
August 17, 2026
5
out of
5
rating by sujit nayak
"Thanking Darion Brown who helped me setup my renters insurance. There were a few blips but darion managed to seamlessly sort it out for me. A big thumbs up to her and the team"
We responded:
"Thank you, Sujit! I'm happy to hear that Darion was able to assist you with setting up your insurance and that everything was sorted out smoothly. We appreciate your support and the thumbs up for our team. Let us know if we can help with anything else!"
Kombedby Kelz
August 17, 2026
5
out of
5
rating by Kombedby Kelz
"Huge shoutout to Trish for helping me get better coverage while actually saving me money. She made the whole insurance process completely stress-free. They truly care about finding the right fit for your needs rather than just making a sale. Can’t recommend them enough!"
We responded:
"Thank you for the review! I'm really happy to hear that Trish was able to assist you in finding better coverage and making the process stress-free. We always aim to prioritize your needs and ensure you have the best fit. We appreciate your recommendation! Let us know if we can help with anything else!"
Jenny Counsell
August 13, 2026
5
out of
5
rating by Jenny Counsell
"I can’t say enough good things about Sally and the entire team at Matt Flinn's State Farm office! Sally is who I work with most frequently, and she is always incredibly responsive, helpful, and such a pleasure to talk to. She is kind, friendly, professional and you can tell she genuinely cares about her clients.
One of the things I appreciate most is that they are always looking for ways to help us save money while also making sure we have the right coverage. They are proactive about reviewing our insurance and making recommendations when something could benefit us, but I have never felt pressured or pushed into purchasing additional products or coverage we don’t need.
Their pricing is very competitive, and whenever I have a question or need help with something, Sally is always easy to reach by phone or email and quick to respond. It’s so nice having an insurance agent you actually enjoy talking to and feel like you can trust.
I would highly recommend Matt Flinn and his team to anyone looking for an insurance agency that is knowledgeable, responsive, personable, and truly looks out for their clients. We’ve had such a great experience with them!"
We responded:
"Thank you, Jenny, for sharing your experience! I'm so happy to hear that Sally and the team have been able to provide you with the service and support you deserve. It's great to know that our proactive approach and competitive pricing have made a positive impact. Your recommendation means a lot to us, and we're grateful to have you as part of our office family. We're always here if you need anything else!"
Agrippa Williams
August 13, 2026
5
out of
5
rating by Agrippa Williams
"Thanks for the help, never thought signing up for insurance could be so much fun. Answered all our questions, and never laughed so much. Thanks!"
We responded:
"Agrippa, thank you for taking the time to leave us a review! I'm happy to hear that you enjoyed the process and felt well-informed. We always aim to make things clear and enjoyable. Let us know if we can help with anything else!"
Sophia Koon
August 13, 2026
5
out of
5
rating by Sophia Koon
"We have worked with Matt's Team for the past few years! Mia has most recently been great in helping us with our new homeowners insurance and life insurance! Super communicative and has helped answer a ton of our questions!"
We responded:
"Sophia, thank you for taking the time to leave us a review! I'm happy to hear that Mia has been so helpful with your homeowners and life insurance needs. We always aim to provide clear communication and support, and it's great to know we've met your expectations. We're always happy to help if anything comes up."
Brian Brown
August 12, 2026
5
out of
5
rating by Brian Brown
"I was guided with upmost respect and gratitude. I felt the experience during the entire process. Darion was very comforting.as she explained each point."
We responded:
"Thank you, Brian! I'm happy to hear that Darion made your experience with us respectful and comforting. We always aim to provide clear and supportive guidance. We're always happy to help if anything comes up."
Allen Huxley
August 12, 2026
5
out of
5
rating by Allen Huxley
"Sally was great, and very helpful too!"
We responded:
"Thank you, Allen, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"