Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bert Pschunder

September 21, 2023

5  out of  5 rating by Bert Pschunder
"Tori was helpful and efficient in updating the replacement cost of my home, and also in providing information on retention of documents."

Doug C

September 15, 2023

5  out of  5 rating by Doug C
"Matt and his team are fantastic to work with. Recently, I've worked with his colleague Tori Coey. She is extremely professional and designs solutions with your best interests in mind. I've had some some odd requests over the years (personal articles for cameras, trailer insurance, life insurance) and I've always received great service."

Kahalaopuna 808

September 11, 2023

5  out of  5 rating by Kahalaopuna 808
"Tori's professionalism and knowledge in the insurance field is to be commended! She set my mind at ease in the purchase of homeowner's insurance and even saved me some money! You are a rockstar!"

Stacey Spears

September 7, 2023

5  out of  5 rating by Stacey Spears
"Working with Tori at Matt Flinn's State Farm office was a pleasure and a breeze."

Carole Yates

September 5, 2023

5  out of  5 rating by Carole Yates
"Tori is amazing and so very helpful!!! Responding quickly and efficiently to any and all questions and requests!! Thank you Tori!!!"

Danielle Martin

August 29, 2023

5  out of  5 rating by Danielle Martin
"Super quick communication and always so helpful - thanks Tori for helping us add a new vehicle to our policy!"

Glen Gooding

August 25, 2023

5  out of  5 rating by Glen Gooding
"Dylan Coey was extremely responsive helping me switch from another insurance company. He answered my calls and email after hours and made the process about as painless as can be. Moving both my home owners and auto insurance saved me over $2000 a year. Very happy!"

Paul karam

August 25, 2023

5  out of  5 rating by Paul karam
"I was so lucky to work with Jessie Carroll from Matt Flinn State Farm office on my Auto/Home insurance. Jessie worked so hard to give me the best price out there and the best customer service. She was so professional and super fast in getting everything done in less than 1 hour. Thank you Jessie for all the hard work! Paul"

Leif Steffny

August 24, 2023

5  out of  5 rating by Leif Steffny
"I've been insured with Matt Flinn & State Farm since 2008 on anything from cars, to boats and homeowner's policies. Anytime there was a question or a policy update I would call and immediately speak with a person who was friendly and eager to help. Sometimes I get check-in calls just to see if anything has changed on my end so they can adjust policies if needed. Just this last week I spoke with Rhana, who was very helpful. She took a lot of her time explaining policy concepts and details with me. We went over my whole insurance portfolio and tweaked some things where it made sense for me. Today she just called me to confirm everything looked good on their end. Amazing! Here's where I'm going with this: Over the past few years I've noticed when speaking with other people about insurance, that they have a completely different experience. They have to work their way through call centers, never speak with the same person, or have issues with their claims. I've never had any of those issues and quickly realized I'd taken the amazing service received at SF for granted! I can call the very insurance agent I want to speak with anytime (though all are knowledgeable and helpful), ask them an insurance question, and they are happy to bounce ideas back and fourth till we come up with the best solution for my situation. It truly feels like I have someone looking out for me on the insurance end. I could not recommend anyone more."

Angel H

August 24, 2023

5  out of  5 rating by Angel H
"Jessie Carroll was fantastic! She was soooo fast on email and I was able to speak with actual person at the office when I called- no sitting through robot monologues. I got a great price on insurance and great coverage. Highly recommend!!!"

Doug Dennie

August 17, 2023

5  out of  5 rating by Doug Dennie
"Matt and his team are the best. Every interaction with Matt and his staff are positive, professional, and even fun. Highly recommended!"

Alicia Farmer

August 17, 2023

5  out of  5 rating by Alicia Farmer
"Emily has been so kind and patient with all of my questions. She helped me save money on my insurance quote when something went wrong, and she’s made it super simple to switch my policy over from out of state. Thanks, Emily!"

Monika Saraf

August 16, 2023

5  out of  5 rating by Monika Saraf
"It has been great working with Sally. She has been really helpful to us. She is always ready with information, guidance and a helping hand whether it was adding kids to insurance or when we were in a car crash. It has been a pleasure knowing and working with Sally over the years. Wishing her all the best!!"


August 14, 2023

5  out of  5 rating by J P
"Amazing company, Sally in paticularly is an amazing person and helped me so much when my truck got stolen. They made the process easy."

Kevin Gutierrez

August 14, 2023

5  out of  5 rating by Kevin Gutierrez
"Matt’s office has been amazing since day one. I often shop for best prices and coverages, but the way Matt and his team have treated us has kept me loyal to his office. You won’t regret letting Matt and his team take care of you."

Sk Smith

August 9, 2023

5  out of  5 rating by Sk Smith
"Sally is great!"

Savannah Bouton

August 8, 2023

5  out of  5 rating by Savannah Bouton
"So glad I called and got a huge discount on car insurance based on my financial needs right now!"

Joshua Maraliz

August 3, 2023

5  out of  5 rating by Joshua Maraliz
"I was helped by Linda who was not only an absolute pleasure to work with, but had the patience to update information I needed quickly with my kiddos screaming in the background!"


August 2, 2023

5  out of  5 rating by Ilhyuk
"I recently set up my insurance with State Farm and I am thoroughly impressed by their service. The setup was smooth, with all my temporary documents promptly provided and the official ones scheduled to arrive by mail. Overall, an excellent experience. I highly recommend State Farm for their outstanding service and communication."

Chen Kong

July 27, 2023

5  out of  5 rating by Chen Kong
"Tori gave me a thorough explanation on the policy and help me get everything insured smoothly. Really appreciated and will recommend to everyone"

Zak Bahm

July 24, 2023

5  out of  5 rating by Zak Bahm
"Tori Coey was very helpful with transferring my auto insurance policy."

Ronald Tribble

July 15, 2023

5  out of  5 rating by Ronald Tribble
"Service was personal, quick, and very helpful. Thank you Tori for helping me!"

Erin Lee

July 12, 2023

5  out of  5 rating by Erin Lee
"We got a home insurance with Jessie. Jessie has been responsive and helpful during the process of the insurance purchase."

Zhaoyu Wang

July 10, 2023

5  out of  5 rating by Zhaoyu Wang
"Dylan is very professional and responsive to onboard my quota."

Bob Cat

July 6, 2023

5  out of  5 rating by Bob Cat
"Very patient service."