State Farm® Insurance Agent Matt Flinn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Y Jack
June 18, 2025
5
out of
5
rating by Y Jack
"I’ve been with them for years and I have always been impressed by their customer service but Jennifer O was GREAT when I had to ask her about rental insurance, policies, and rates. I haven’t had to look at a lease agreement in years so when I couldn’t find the information I needed, she was quick to help with her past experiences! She went above and beyond and I couldn’t have asked for anyone more on top of her game! She communicated her next actions clearly and gave me a timeline of what to expect when. (I was in a bit of a time crunch at the time….). Took the stress out of the situation in a heartbeat!"
We responded:
"Thank you, Y Jack, for sharing your experience! I'm so happy to hear that Jennifer provided exceptional assistance with your insurance questions. Her dedication to clear communication and timely support truly makes a difference. If you ever need anything else, feel free to reach out!"
Tejas Vora
June 16, 2025
5
out of
5
rating by Tejas Vora
"I highly recommend this State Farm office! Jennifer O'Connell went above and beyond to help me with both my renters and auto insurance needs. I was in a time crunch - I needed to submit proof of renters insurance immediately and realized I had forgotten to add my spouse to the policy. Even though my policy was still under review, Jennifer quickly helped me add my spouse and emailed me the updated documents right away so I could submit my proof on time. Her responsiveness and willingness to help on such short notice made all the difference. She turned what could have been a stressful situation into a smooth, easy process. The entire team at this office is professional and helpful, but Jennifer's exceptional service really stood out. If you're looking for an insurance agency that truly cares about their clients and provides excellent customer service, this is the place to go. Thank you, Jennifer, for your outstanding help!"
We responded:
"Thank you, Tejas, for your wonderful feedback! I'm so happy to hear that Jennifer was able to assist you promptly and efficiently with your insurance needs. Our team is dedicated to providing exceptional service, and it's great to know that Jennifer's efforts made a positive impact on your experience. If you ever need further assistance, feel free to reach out. We’re here to help!"
Mike K
June 12, 2025
5
out of
5
rating by Mike K
"Jennifer is great! I’ve had two really helpful people so far. I’ve already left a review for 1 of them a few years back, but wanted to make sure to leave a review for Jennifer. Look it’s easy, just be a kind, helpful, patient person, and you’ll win most people over. Jennifer shines with these qualities. And when we are talking money, insurance, liability, etc. these topics can be frustrating. She is always so kind and patient and walks through any questions I may have. She is the type of person any company would be lucky to have and the reason companies and businesses retain their customers. Thanks again Jennifer!"
We responded:
"Thank you for your review, Mike! I'm so happy to hear about your positive experience with Jennifer. Her dedication to being kind, helpful, and patient truly makes a difference, especially in complex areas like insurance. Your feedback means a lot, and I’m grateful for your continued support. If you ever have more questions or need assistance, feel free to reach out!"
DG Shravan
May 15, 2025
5
out of
5
rating by DG Shravan
"Great customer service and better rates!"
We responded:
"Thank you for sharing your feedback! We're pleased to hear about your experience with our team. Please contact our office if you have any additional questions."
Molly Eckenhoff
April 14, 2025
5
out of
5
rating by Molly Eckenhoff
"Working with Matt Flinn State Farm, especially my agent Tori, has been a great experience! She clearly explained all my coverages and questions that I had. Highly recommend!"
We responded:
"Thank you, Molly, for sharing your experience! I'm happy to hear that Tori was able to clearly explain your coverages and answer all your questions. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out!"
Trisha Gardner
March 22, 2025
5
out of
5
rating by Trisha Gardner
"I highly recommend Matt Flynn and associates got all your insurance needs. Alexa and Anders recently found a way to get my rates down with the Drive Safe and Go! This office never ceases to amaze me with its professionalism, knowledge and patience!!! Love this place!"
We responded:
"Trisha, thank you so much for your wonderful review! I'm glad Alexa and Anders could help lower your rates with the Drive Safe and Save program. Our team takes pride in being professional, knowledgeable, and patient. Your recommendation means a lot to us. We're always here for any of your insurance needs. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
linda henry
March 18, 2025
5
out of
5
rating by linda henry
"When we switched our insurance to Matt Flinn, we were so pleased with his help and knowledge. We also have had a great experience with working with Rhana. She has gone out of her way to keep us informed and help with any problem or question we had"
We responded:
"Linda, thank you for your wonderful review! I'm glad to know that our office has been able to assist you effectively. Rhana is indeed a valuable part of our team, and I'm happy she has been able to keep you informed and help with any questions or issues. We appreciate your trust in us and look forward to continuing to serve your insurance needs. If you ever have any further questions or need assistance, please don't hesitate to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Mary Nugent
March 15, 2025
5
out of
5
rating by Mary Nugent
"I really have been happy to change to State Farm, they have been great with their rates and are always available when I have questions, Sally has been great in helping us find discounts and find ways to help us keep our premiums down which I really appreciate. I feel Very comfortable having all of my affairs in the hands of state farm, this office in particular is very honest and on top of it."
We responded:
"Mary. Wow, thank you so much for taking the time to post about your experience with my office, state farm, and especially Sally. We appreciate you trusting us to take are of your insurance needs. Thanks again, Matt"
M K
March 10, 2025
5
out of
5
rating by M K
"Working with Sally Scherping has been a great experience! She is incredibly helpful, accurate, and attentive to details. Sally responds quickly to inquiries and delivers documents exactly as promised. When I needed to add a new vehicle to my auto insurance policy, she handled the request seamlessly and efficiently. I highly recommend Sally for anyone looking for a reliable and professional"
We responded:
"Thank you, M K, for sharing your experience! I'm happy to know that Sally provided such helpful and attentive service. Her quick responses and attention to detail truly make a difference. If you have any more insurance needs or questions, feel free to reach out to our office anytime."
Chris Tan
March 7, 2025
5
out of
5
rating by Chris Tan
"Very professional and efficient, and easy to communicate. A few phone calls and emails then both my home owner and car insurances are setup with big savings. Highly recommended."
We responded:
"Thank you, Chris, for your fantastic feedback! I'm glad to know that the process was smooth and that you found our communication effective. It's wonderful to hear that you were able to save on your insurance. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Erik Wiitanen
February 27, 2025
5
out of
5
rating by Erik Wiitanen
"I was a hard sell, but Anders persisted and worked with me to cover all my insurance needs, and on my schedule. I appreciated the clarity and time spent"
We responded:
"Thank you, Erik, for your wonderful review! I'm happy to hear that Anders was able to assist you with your insurance needs and accommodate your schedule. Your appreciation for the clarity and time spent means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Yin Yu
February 25, 2025
5
out of
5
rating by Yin Yu
"I want to give a special thank you to my insurance broker, Tori. She is incredibly diligent and always responds to my car and home insurance needs and questions promptly. Whenever I need to adjust my quote, she quickly provides me with a satisfying plan. Recently, she even corrected an error in my name on my insurance documents at the fastest speed possible, which was very thoughtful. Tori's service is truly top-notch. She always puts her customers first. I highly recommend her to anyone with insurance needs. Her professionalism and enthusiasm make me feel very assured."
We responded:
"Thank you, Yin, for sharing your experience with Tori! I'm glad to know that her diligence and prompt responses have been so helpful for your insurance needs. It's wonderful to hear how she quickly adjusted your quotes and corrected the errors. Tori's dedication to putting customers first truly shines through. If you have any more questions or need assistance, feel free to reach out to our office."
Shreejesh Nair
February 12, 2025
5
out of
5
rating by Shreejesh Nair
"Thank you, Tori Coey, for patiently walking me through all the details and helping me in making the right decision to switch to State Farm - while also saving me money."
We responded:
"I'm happy to hear about your positive experience with Tori, Shreejesh! Her dedication to explaining the details and assisting you in making the right decision is truly appreciated. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!"
Lisa Sotelo
February 3, 2025
5
out of
5
rating by Lisa Sotelo
"I had a great experience recently with Lindsey at State Farm. After reviewing several options for my car insurance policy, I decided to go with State Farm due to their fare pricing and great customer service. I highly recommend State Farm for your insurance needs."
We responded:
"Thank you, Lisa, for sharing your experience! I'm happy to hear that Lindsey provided you with excellent service and that our pricing met your expectations. Your recommendation means a lot to us. If you have any further questions, feel free to reach out."
Andreja Trbojevic
February 1, 2025
5
out of
5
rating by Andreja Trbojevic
"Great experience working with Anders Noel today. He walked me through all of my Auto Insurance options (moving from Geico to State Farm) in detail, and humored me with all of my questions about coverage, type, cost, benefit, and we even had an in-depth discussion about certain levels of coverage specific to the area we live and commute in. 10/10 discussion. Thank you for making the switch over for auto insurance something I could decide on while being informed and confident at the end. Find companies, teams and especially people with the heart of a teacher. This goes for insurance, investment, and any other service. Highly recommend this specific state farm office if you are in the Redmond or East-Side area."
We responded:
"Thank you, Andreja, for sharing your experience! I'm glad Anders was able to guide you through your Insurance options and address all your questions with such detail. It's wonderful to know you felt informed and confident in your decision. We truly appreciate your recommendation and are here to assist with any future needs. Don't hesitate to reach out if you have more questions or require further assistance!"
Sachin Kumar
January 30, 2025
5
out of
5
rating by Sachin Kumar
"Linsey Mitchell helped me in transitioning my car and home insurance from the competitor, and got me very competitive rates. She worked with my needs and proposed tweaks in the insurance to cut down on exorbitant insurance cost I was paying earlier."
We responded:
"Thank you, Sachin, for sharing your experience! I'm happy to hear that Linsey was able to assist you in transitioning your insurance smoothly and find competitive rates. It's great to know she tailored the insurance to fit your needs and helped reduce your costs. If you have any further questions or need assistance, feel free to reach out to our office anytime."
Steven Park
January 25, 2025
5
out of
5
rating by Steven Park
"Great experience with Linsey. The transition was smooth. Also. I was able to get some tips how to save more with my auto insurance."
We responded:
"Thank you, Steven, for sharing your positive experience! I'm glad to hear that Linsey made your transition smooth and provided helpful tips for saving on your insurance. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Yasmine Doughedy
January 21, 2025
5
out of
5
rating by Yasmine Doughedy
"Highly recommend this insurance agent. They worked very hard to help me find the best coverage and price for me and my family. I believe that I worked with Tori for sometime and she was awesome. Then I had the chance to work with Linsey. She was so helpful, knowledgeable and patient with all my questions. If the both of them were excellent, this means that this is a 5 star office and I'm so happy to work with them."
We responded:
"Yasmine, thank you for your wonderful recommendation! I'm delighted to know that Tori and Linsey provided you with such excellent service. Their dedication to helping you find the best coverage and addressing your questions truly reflects our commitment to top-notch service. If you have any more questions or need any other assistance, feel free to reach out. We're here to help!"
Lei C.
January 17, 2025
5
out of
5
rating by Lei C.
"Excellent customer service. Representative was easily reachable and explains my options well. Got a good pricing on car insurance and went with them."
We responded:
"Thank you, Lei, for your feedback! I'm glad our representative was accessible and explained your options clearly. It's great that you found good pricing on your car insurance with us. If you have more questions or need help, feel free to reach out. We're here for you!"
Steve Johnson
January 17, 2025
5
out of
5
rating by Steve Johnson
"Linsey’s knowledge and professionalism made the process of selecting insurance easy and in line with my needs."
We responded:
"Thank you, Steve, for your wonderful feedback! I'm glad to hear that Linsey's expertise and professionalism made selecting insurance a smooth experience for you. It's our mission to ensure that your insurance aligns perfectly with your needs. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Emma Lin Chen
January 7, 2025
5
out of
5
rating by Emma Lin Chen
"The agent Tori is good . She understood what I need and analyzed the real cost of damaging replacement and gave me the right coverage for my home Insurance . The quotation for my car and home insurance are competitive in better price and better coverage with other companies .."
We responded:
"Thank you, Emma, for sharing your experience! I'm happy to hear that Tori was able to understand your needs and provide you with the right coverage for your home insurance. It's great to know that you found our quotes competitive and well-suited to your requirements. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
NAVEEN KUMAR POTHAMSETTY
January 2, 2025
5
out of
5
rating by NAVEEN KUMAR POTHAMSETTY
"Tori Coey is an absolute pleasure to work with. She consistently goes above and beyond to provide exceptional customer service. I truly appreciate her proactive approach—she reached out to offer me a discount on my auto insurance policy, which was incredibly thoughtful. A big thank you to her for such outstanding support!"
We responded:
"Thank you for sharing your experience, Naveen! I'm happy to hear that Tori provided exceptional service and made a positive impact. Her dedication to going above and beyond is truly valued. If you have any further questions or need assistance, feel free to reach out to our office."
Amirali Saeedi
December 5, 2024
5
out of
5
rating by Amirali Saeedi
"I had an excellent experience working with Emily Munko from Matt Flinn's office. She assisted us in seamlessly transferring our entire portfolio of insurance policies from another company. The process was incredibly fast, easy, and streamlined, and she helped us save thousands of dollars along the way. Emily was both knowledgeable and highly responsive, making the transition smooth and stress-free. I'm truly grateful for her expertise and support in bringing us back to the State Farm family. Highly recommend!"
We responded:
"Emily, thank you so much for your wonderful review! I'm glad to hear that Emily made the transition of your insurance policies so smooth and efficient. It's fantastic that she was able to help you save a significant amount of money while providing knowledgeable and responsive service. We truly appreciate your recommendation and are grateful to have you back with the State Farm family. If you need any further assistance, our office is always here to help!"
Clare Dandridge
December 5, 2024
5
out of
5
rating by Clare Dandridge
"Working with Linsey Mitchell has been a great experience (not many people can say that about insurance). She is knowledge and very responsive. I love that when I call, I know I won’t be put through an automated system."
We responded:
"Clare, thank you for sharing your positive experience! I'm glad to hear that Linsey has been so helpful and responsive. It's wonderful that you appreciate our personal touch and direct communication. We're always here to assist you with any of your insurance needs!"
Jennifer Davis
December 2, 2024
5
out of
5
rating by Jennifer Davis
"Anders was awesome today. I had just received my renewal from Progressive and it had gone up to over $1000/year. State Farm saved me $400."
We responded:
"Anders is indeed a valuable part of our team, Jennifer! I'm glad he could assist you in saving money on your insurance. We appreciate your trust in State Farm and are here for any future needs or questions you might have. Thanks for sharing your positive experience!"