Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amirali Saeedi

Amirali Saeedi

December 5, 2024

5  out of  5
rating by Amirali Saeedi
"I had an excellent experience working with Emily Munko from Matt Flinn's office. She assisted us in seamlessly transferring our entire portfolio of insurance policies from another company. The process was incredibly fast, easy, and streamlined, and she helped us save thousands of dollars along the way. Emily was both knowledgeable and highly responsive, making the transition smooth and stress-free. I'm truly grateful for her expertise and support in bringing us back to the State Farm family. Highly recommend!"
We responded:
"Emily, thank you so much for your wonderful review! I'm glad to hear that Emily made the transition of your insurance policies so smooth and efficient. It's fantastic that she was able to help you save a significant amount of money while providing knowledgeable and responsive service. We truly appreciate your recommendation and are grateful to have you back with the State Farm family. If you need any further assistance, our office is always here to help!"
Profile photo of Clare Dandridge

Clare Dandridge

December 5, 2024

5  out of  5
rating by Clare Dandridge
"Working with Linsey Mitchell has been a great experience (not many people can say that about insurance). She is knowledge and very responsive. I love that when I call, I know I won’t be put through an automated system."
We responded:
"Clare, thank you for sharing your positive experience! I'm glad to hear that Linsey has been so helpful and responsive. It's wonderful that you appreciate our personal touch and direct communication. We're always here to assist you with any of your insurance needs!"
Profile photo of Jennifer Davis

Jennifer Davis

December 2, 2024

5  out of  5
rating by Jennifer Davis
"Anders was awesome today. I had just received my renewal from Progressive and it had gone up to over $1000/year. State Farm saved me $400."
We responded:
"Anders is indeed a valuable part of our team, Jennifer! I'm glad he could assist you in saving money on your insurance. We appreciate your trust in State Farm and are here for any future needs or questions you might have. Thanks for sharing your positive experience!"
Profile photo of Trisha Gardner

Trisha Gardner

November 20, 2024

5  out of  5
rating by Trisha Gardner
"I highly recommend Matt Flynn and associates got all your insurance needs. Alexa and Anders recently found a way to get my rates down with the Drive Safe and Go! This office never ceases to amaze me with its professionalism, knowledge and patience!!! Love this place!"
We responded:
"Trisha, thank you so much for your wonderful review! I'm glad Alexa and Anders could help lower your rates with the Drive Safe and Save program. Our team takes pride in being professional, knowledgeable, and patient. Your recommendation means a lot to us. We're always here for any of your insurance needs. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Stephanie May

Stephanie May

November 10, 2024

5  out of  5
rating by Stephanie May
"Very helpful, didn’t feel oversold"
We responded:
"Stephanie, thank you for your wonderful review! I'm happy to know you found our service helpful and appreciated that we didn't make you feel oversold. We're committed to providing a comfortable and supportive experience for our customers. If you ever have any questions or need further assistance, don't hesitate to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Donghan Yu

Donghan Yu

November 8, 2024

5  out of  5
rating by Donghan Yu
"Linsey is very helpful and replies to us quickly. She also checks with us about what we need and any questions we have. Highly recommend!"
We responded:
"Thank you, Donghan, for your wonderful review! I'm glad to hear that Linsey has been so helpful and responsive to your needs. It's great to know she has been checking in with you and answering your questions. We appreciate your recommendation and are always here to assist you with anything you need. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Matty Ronin

Matty Ronin

November 6, 2024

5  out of  5
rating by Matty Ronin
"Tori has been an amazing State Farm agent for me. She's been very helpful and resourceful in helping me in my short trip up to Vancouver, BC for my work. Aside from being helpful/resourceful, Tory has a very friendly side that makes her clients feels accommodated. It's truly a pleasure to enjoy a good conversation while she helped me resolve cross border auto-insurance matters. I could not express enough my gratitude for her help."
We responded:
"Matty, Thank you for sharing your experience! I'm glad to hear that Tori was able to assist you effectively during your trip to Vancouver, BC. It's wonderful to know that her friendly and accommodating nature made the process smoother for you. We truly appreciate your kind words and are grateful for your feedback. If you need any further assistance, don't hesitate to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of AM

AM

November 5, 2024

5  out of  5
rating by AM
"Tori was so great! She’s very patient and helpful. I’m really happy with the experience. Thank you 😊"
We responded:
"Tori is indeed wonderful! I'm glad to hear she was patient and helpful during your experience. Your satisfaction means a lot to us. Thank you for sharing your positive feedback 😊 - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of 黄明

黄明

October 31, 2024

5  out of  5
rating by 黄明
"Good! Patient! Nice!"
We responded:
"Thank you, Ming! I'm glad you had a positive experience with our team. Your feedback about our patience and friendliness means a lot. We're here for any future needs you may have. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Robyn Jensen

Robyn Jensen

October 24, 2024

5  out of  5
rating by Robyn Jensen
"Sally has been so amazing every time I call! She is always so helpful and knowledgeable with all of my questions. I feel so fortunate she is part of the team."
We responded:
"Robyn, thank you for your wonderful review! I'm glad to hear that Sally has been so helpful and knowledgeable with your questions. We are grateful to have her as part of our team. If you ever need further assistance, don't hesitate to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Zihao Lin

Zihao Lin

October 22, 2024

5  out of  5
rating by Zihao Lin
"It’s nice and easy to work with them, they provide concise details and timely response to all your questions"
We responded:
"Zihao, I'm glad you found our service easy to work with and appreciated the concise details and timely responses! Your satisfaction is important to us, and we're grateful for your positive feedback. If you have any more questions or need further assistance, we're here to help. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Kat Chen

Kat Chen

October 19, 2024

5  out of  5
rating by Kat Chen
"Emily has been helping me with my car insurance and renters insurance for the past couple of years, and she has been so helpful! She’s always quick to respond and so wonderful in helping me get what I need. Thanks Emily!"
We responded:
"Hi Kat, Emily has been an invaluable part of our team, and I'm happy to hear she's been so helpful with your auto and renters insurance! Your positive feedback means a lot to us. If you ever need anything else, don't hesitate to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Anna Dudley

Anna Dudley

October 15, 2024

5  out of  5
rating by Anna Dudley
"Emily was great to work with. She was quick to respond & very informative. She made transitioning from another insurance company to State Farm seamless. Would highly recommend!"
We responded:
"Anna, thank you for your wonderful review! I'm happy to hear that Emily provided you with quick and informative service, making your transition to State Farm seamless. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help! - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Ted Ketkaroonkul

Ted Ketkaroonkul

September 23, 2024

5  out of  5
rating by Ted Ketkaroonkul
"Thank you Matt Flinn and his knowledgeable staffs (especially Sally) for their assistances with all the insurance policies we have with them for the past several years. I appreciate all their suggestions for all type of discounts we can get to lower our insurance premium and still be able to keep good coverage as needed. I highly recommend anyone who looking for a good agency to reach out and talk to them."
We responded:
"Ted, thank you for your kind words and for being a valued customer over the years. I'm glad to hear that Sally and the rest of our team have been able to assist you with your insurance needs and help you find discounts to lower your premiums while maintaining good coverage. Your recommendation means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of linda henry

linda henry

September 4, 2024

5  out of  5
rating by linda henry
"When we switched our insurance to Matt Flinn, we were so pleased with his help and knowledge. We also have had a great experience with working with Rhana. She has gone out of her way to keep us informed and help with any problem or question we had"
We responded:
"Linda, thank you for your wonderful review! I'm glad to know that our office has been able to assist you effectively. Rhana is indeed a valuable part of our team, and I'm happy she has been able to keep you informed and help with any questions or issues. We appreciate your trust in us and look forward to continuing to serve your insurance needs. If you ever have any further questions or need assistance, please don't hesitate to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Carolyne Muigai

Carolyne Muigai

August 21, 2024

5  out of  5
rating by Carolyne Muigai
"Linsey is a pleasant person to work with. She helped me when I needed to insure my house. She answered all my many questions that I had regarding my new insurance home policy with patient and professionalism. I was happy and I appreciated all that she did for me to get the said home insurance cover."
We responded:
"Carolyne, thank you for your wonderful review. I'm glad our office was able to assist you with your home insurance needs and provide answers to all your questions with patience and professionalism. We appreciate your kind words and are happy you had a positive experience. If you need any further assistance, please don't hesitate to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of kenneth Knowles

kenneth Knowles

August 21, 2024

5  out of  5
rating by kenneth Knowles
"Have been with Matt, Sally and team for auto, home and renters insurance and have had exceptional customer care. Matt has found ways to keep our costs minimal while providing a high level of coverage. Very professional and personable people to deal with, and recommend them for insurance needs."
We responded:
"Kenneth, Thank you for your kind words and for being a valued customer. I'm glad that our team, including Sally, has been able to provide you with exceptional customer care and help keep your costs minimal while ensuring you have the coverage you need. Your recommendation means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Kathryn Martini

Kathryn Martini

August 16, 2024

5  out of  5
rating by Kathryn Martini
"We had started our state farm experience a few months ago and despite some turnover, Linda jumped in to help us proactively and resolve an outstanding gap in our personal articles insurance. Linda was detailed, thorough, and tenacious in resolving our insurance needs! Thank you for insuring our treasures Linda!"
We responded:
"Hey Kathryn, Thanks for sharing your experience! I'm glad Linda could step in and help resolve the gap in your personal articles insurance. Her detailed and thorough approach is truly appreciated. If you need any further assistance, feel free to reach out. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of David Chan

David Chan

August 16, 2024

5  out of  5
rating by David Chan
"Linda Ghaith was my agent and she was prompt with responses and provided exceptional service on the phone for all of my policy needs!"
We responded:
"David, thank you for all 5 of those stars. appreciate the opportunity. Matt"
Profile photo of Tinsae Giblin

Tinsae Giblin

August 16, 2024

5  out of  5
rating by Tinsae Giblin
"Sally Scherping with Matt Flinn State Farm has been and still is the most helpful agent I have talked to so far. I have been requesting her services for 2 years for both Auto and Renters Insurance. She has been professional, kind, patient, friendly and very understanding. She responded quickly and she is very transparent and explains everything in detail. Thank you Sally for all your help! Look forward to working with you for many years."
We responded:
"Hey Tinsae, Thanks for the awesome review! I'm glad to hear that Sally has been so helpful with your Auto and Renters Insurance needs. It's great that she's been professional, kind, and transparent. We appreciate your continued trust and look forward to working with you for many more years. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Shikha Gandhi

Shikha Gandhi

August 16, 2024

5  out of  5
rating by Shikha Gandhi
"Linda helped me yet again understand statefarm website and how could get the documents I needed. Thanks Linda!"
We responded:
"Shikha, thank you so much for the post. So appreciate the kind words. Being licensed across both insurance and mortgages does provide knowledge that comes in handy on both fronts and I am glad I was able to help. Much appreciated. Matt"
Profile photo of Lynn Hill Shephard

Lynn Hill Shephard

August 8, 2024

5  out of  5
rating by Lynn Hill Shephard
"Linda with Matt Flinn State Farm was helpful, professional and kind while assisting me in insuring a new car and adding back on a personal property riders after living overseas for several years. Thank you for your patience, transparency, and thoroughness, it is truly appreciated. We will be in touch for additional policies once we are fully settled back in WA. Thank you again, we look forward to working with you for many years to come. ~ The Shephards"
We responded:
"Lynn, thank you so much for taking the time to post about your experience. I am going to share the feedback with my entire team as we talk all the time about doing everything we can to make insurance as uncomplicated part of life changing events as possible and it seems like Cassie was able to do that for you. Again much appreciated. Matt"
Profile photo of Katie Reiff

Katie Reiff

August 8, 2024

5  out of  5
rating by Katie Reiff
"Linda is an absolute delight to work with! She is prompt and efficient at helping with policy questions and changes. Thanks for your help!"
We responded:
"Hey Katie, thanks so much for the awesome review! I'm really glad Linda could help you out with your policy questions and changes. She's a valuable part of our team! If you need anything else, we're here for you. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Eladia Valencia

Eladia Valencia

August 2, 2024

5  out of  5
rating by Eladia Valencia
"I LOVED AN EXCELLENT SERVICE OF ANDRÉS, WITH A LOT OF PATIENT AND VERY EFFICIENT PERSON. THANK YOY."
We responded:
"Hi Eladia! I'm so glad you had an excellent experience with Andrés! He's truly patient and efficient. Thanks for sharing your positive feedback! If you need anything else, we're here to help. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"
Profile photo of Shawn H

Shawn H

July 31, 2024

5  out of  5
rating by Shawn H
"The best service I've had!"
We responded:
"Hey Shawn, Thanks a lot for the awesome review! I'm so happy you had the best service with us! If you ever need anything else, we're here for you. - Matt Flinn - State Farm Insurance Agent, Redmond, WA"