State Farm® Insurance Agent Matt Flinn

"Jennifer at Matt Flynn’s office is great! She was very helpful, patient and a pleasure to work with in setting up vehicle insurance in advance of physically going to pick up the new car. Quick, painless, and she found ways to get the best possible rate for insuring the new vehicle. I highly recommend this office, especially Jennifer!"

"This will sound corny as hell but here we are. Have always hated callin' for insurance quotes or anything of that nature. People ALWAYS be tryin' to sell ye things & give ye things ye don't need or be guiltin' ye somethin' fierce into shit ye don't want and/or need. Or better yet, they only half explain somethin' while signin' ye up for it & then that same thing comes back around & bites ye in the arse. Usually when shit be hittin' the fan & ye are already down with lawd knows what happenin'... In waltz's Ms Jennifer O'Connell. She was straight forward with no buggery & didn't pressure me into diddly squat. Explained everything perfectly for every question I had & didn't leave me hangin' anywhere. I am VERY happy with the policy that I got & most importantly, said policy is within' my budget. Cause lets face it, we all ballin' on a budget. Ye want a real human that knows their stuff & won't cheat ye? Look for Ms Jennifer O'Connell yo. She'll have ye covered. (& yes! She's at this Office! I'm not reviewin' in the wrong spot! Though admittedly I had to double check myself. LOL)"

"I recently sold my house, moved into a temporary place, bought a new home, gave my car to a family member, got a different car…lots of stuff happening in a short period of time. Jennifer walked me through the process of switching coverage around and handling all the details so that the transition was seamless. I truly appreciated the great customer service. I would highly recommend!"

"Worked with Jennifer on policy changes to lower my cost for multiple cars and am very happy with the results. She made it possibly to retain Comprehensive coverage on two vehicles that seldom get driven and reduce the premium substantially. Also, recommended changing coverage on my Corvette, which is not driven in the winter, to suspension with Comp coverage. Very good reduction in 6 month premiums for the three cars."

"I can’t thank Sally enough for stepping in and helping me get my glass claim processed. I had been going back and forth with the glass claims team for a while, and it was getting frustrating with all the delays and confusion. Once I reached out to Sally, they immediately took the initiative to sort everything out. They were responsive, understanding, and genuinely cared about resolving the issue. It made a huge difference having someone who truly advocates for their clients. If you're looking for an agent who goes the extra mile, I highly recommend Sally at State Farm."

"Jennifer is great. She sent me the document fast and talk patiently. Recommend! Sally is also really helpful. This morning I asked a question, Sally is really patient and warm. I am lucky to meet these two helpful ladies! Thank you!"

"Jennifer was patient with me all the way through the process and it took me several weeks to get it all squared away and she stayed professional and patient and kind through the whole process. She didn't excellent job I'd give her 100%"

"Jennifer really went beyond in keeping me informed of my options and then doing a rush job on one of my policy. I appreciated the attention and follow-up."

"Jennifer is outstanding. When I called she was so helpful getting me a new policy. Now I’m bundled with home and car. Thank you Jennifer and State Farm."

"Sally was great! Very helpful in explaining things to me and making the adjustments I wanted to my policy."

"Great communication and great, friendly, helpful staff. I've always been pleased with their customer service! Jennifer recently helped me through a difficult scenario involving my glass claim. Helped me think outside the box in approaching it. ...Just another example of Matt and his team helping in many ways!"

"Highly recommend this State Farm in particular. I recently relocated to Redmond for a job and did not have experience in transferring car insurance across state lines. Tori C. in particular helped me out from start to finish, making it as seamless a process as it could be. Very grateful for their assistance!"

"I recently bundled my renters and auto insurance with Matt Flinn State Farm and the process was very quick and easy. Tori was quick to respond and helped to explain the coverages, set up my plan, and helped with discounts."

"We are a current customer with this State Farm office. Called the office to let them know one of the vehicles will no longer need coverage to due a family members move out of state. Jennifer was very friendly, & efficient in completing this task. Greatly appreciated….thank you very much.,,"

"I’ve been with them for years and I have always been impressed by their customer service but Jennifer O was GREAT when I had to ask her about rental insurance, policies, and rates. I haven’t had to look at a lease agreement in years so when I couldn’t find the information I needed, she was quick to help with her past experiences! She went above and beyond and I couldn’t have asked for anyone more on top of her game! She communicated her next actions clearly and gave me a timeline of what to expect when. (I was in a bit of a time crunch at the time….). Took the stress out of the situation in a heartbeat!"

"I highly recommend this State Farm office! Jennifer O'Connell went above and beyond to help me with both my renters and auto insurance needs. I was in a time crunch - I needed to submit proof of renters insurance immediately and realized I had forgotten to add my spouse to the policy. Even though my policy was still under review, Jennifer quickly helped me add my spouse and emailed me the updated documents right away so I could submit my proof on time. Her responsiveness and willingness to help on such short notice made all the difference. She turned what could have been a stressful situation into a smooth, easy process. The entire team at this office is professional and helpful, but Jennifer's exceptional service really stood out. If you're looking for an insurance agency that truly cares about their clients and provides excellent customer service, this is the place to go. Thank you, Jennifer, for your outstanding help!"

"Jennifer is great! I’ve had two really helpful people so far. I’ve already left a review for 1 of them a few years back, but wanted to make sure to leave a review for Jennifer. Look it’s easy, just be a kind, helpful, patient person, and you’ll win most people over. Jennifer shines with these qualities. And when we are talking money, insurance, liability, etc. these topics can be frustrating. She is always so kind and patient and walks through any questions I may have. She is the type of person any company would be lucky to have and the reason companies and businesses retain their customers. Thanks again Jennifer!"

"Great customer service and better rates!"

"Working with Matt Flinn State Farm, especially my agent Tori, has been a great experience! She clearly explained all my coverages and questions that I had. Highly recommend!"

"I highly recommend Matt Flynn and associates got all your insurance needs. Alexa and Anders recently found a way to get my rates down with the Drive Safe and Go! This office never ceases to amaze me with its professionalism, knowledge and patience!!! Love this place!"

"When we switched our insurance to Matt Flinn, we were so pleased with his help and knowledge. We also have had a great experience with working with Rhana. She has gone out of her way to keep us informed and help with any problem or question we had"

"I really have been happy to change to State Farm, they have been great with their rates and are always available when I have questions, Sally has been great in helping us find discounts and find ways to help us keep our premiums down which I really appreciate. I feel Very comfortable having all of my affairs in the hands of state farm, this office in particular is very honest and on top of it."

"Working with Sally Scherping has been a great experience! She is incredibly helpful, accurate, and attentive to details. Sally responds quickly to inquiries and delivers documents exactly as promised. When I needed to add a new vehicle to my auto insurance policy, she handled the request seamlessly and efficiently. I highly recommend Sally for anyone looking for a reliable and professional"

"Very professional and efficient, and easy to communicate. A few phone calls and emails then both my home owner and car insurances are setup with big savings. Highly recommended."

"I was a hard sell, but Anders persisted and worked with me to cover all my insurance needs, and on my schedule. I appreciated the clarity and time spent"